When companies grow digitally, there can only be one story. Customers will measure their experiences against this story.
A strong brand must consistently convey what your company stands for. It must serve as the acid test for business decisions that affect customers.
Therefore, the brand cannot be built or developed in isolation.
CO.INTRA helps companies build strong brands that can be scaled cost-effectively across markets and channels.
A brand is an asset. Assets are the result of an investment. They can either appreciate or depreciate, and most of those movements happen outside of the marketing department.
At CO.INTRA, we do not recommend large growths in marketing spend and our experience is that growth and marketing spend are usually not correlated, or not long. For this reason, we usually work at keeping marketing spend tightly controlled.
What matters most to the brand appreciation is how far a company sharpens its brand proposal and how focussed it is on exceeding the expectations it generates.
In the digital space, there are winners who take it all: those who can define a clear customer promise that offers significantly higher added value than it costs to create, implement it consistently, and communicate it in a clear, meaningful and cost-effective way.
CO.INTRA firmly believes in the power of well-thought-out standards based on simplified processes that ensure smooth implementation. Various techniques are required to communicate these standards clearly and consistently. However, the result is only convincing if the company consistently lives up to its own standards.